The pandemic has been a catalyst for unprecedented
transformation, prompting leaders to change their views on their values and
value systems—and redefining what it means to be a leader. Noted American
educator and sociologist Dr. Morris Massey may not have delivered a keynote
address or taught a class since 1995, when he effectively retired, but his
ideas are more relevant than ever as we struggle through the age of COVID-19.
In his exhaustive examination of
human values and their intersection with marketing and business management, Dr.
Massey established the concept of a Significant
Emotional Event (SEE).
In his own words, he defines a “SEE” as “an
experience that is so mentally arresting that it becomes a catalyst for you to
consider, examine, and possibly change your initial values or value system.”[1]
Today’s reading from the Acts of the
Apostles recounts Paul and companions being beaten and confined without due
process. In their confinement they pray and sing hymns rather than complain. When
freed by an earthquake, they don’t flee, but show concern for the guard. Their
guard, thinking they’ve escaped, intends to
take his own life, knowing the harsh punishment he would face for allowing them
to escape.[2]
Instead, the occasion becomes a Significant Emotion
Event for the guard, an opportunity for his
conversion and that of his entire household.
It would be an understatement to suggest
we are experiencing one of those right now. After decades of relative peace and
some of the most prolonged periods of economic growth in history, we have seen
the global economy brought to a near standstill as countries imposed severe
restrictions to slow the spread of the virus. Dr. Massey may not have been able
to foresee a challenge like this, but it’s clear COVID-19 meets all the
conditions to be considered the most significant SEE
in generations.
Noted British author Charles Handy
characterized moments of significant organizational change like the pandemic as
“a work world of seemingly endless whitewater”—challenges that require special
leadership competency that can help replace confusion with order and
hopelessness with confidence.
As the Church nears Pentecost,
remembering the place of salvation in our life and service deserves reflection.
Our world often focuses on what seems wrong, John chapter 16 fittingly ends
with “But take courage; I have conquered the world” (Jn 16:33).
[1] LHH.com, Leadership—Pandemic Style, by Steve
Harrison, Chairman, LHH.
[2]Weekday HomilyHelps. Homily Suggestion by Edward Owens, OSST.
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